Frequently Asked Questions
Everything you need to know about your Watery shopping experience and our high-performance sports gear.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for those who need their sports gear sooner. You will receive a tracking number as soon as your order leaves our warehouse.
How do I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Products must be in their original condition with tags attached. Simply visit our Returns Portal to print your prepaid shipping label.
Are your swim and sports products chlorine-resistant?
Yes, our high-performance swimwear is crafted from premium, chlorine-resistant fabrics designed to maintain shape and color even after intensive training sessions in the pool.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
How should I care for my Watery gear to ensure longevity?
To extend the life of your gear, we recommend rinsing with fresh water after every use, avoiding tumble dryers, and drying your items in the shade away from direct sunlight.
Do you offer international shipping?
Yes, Watery ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.